Return & Refund Policy

At Hygientics, we want you to have a smooth and satisfactory shopping experience. Please read our return and refund policy carefully before placing your order.

Returns

We accept returns only for products that are:

• Damaged or defective when received.
• Incorrectly delivered.
• Missing parts or items from the order.

To request a return, please contact us within 48 hours of receiving your order and provide clear photos or videos showing the issue.

Products must be unused, unopened, and in their original packaging wherever applicable.

Non-Returnable Products

Returns will generally not be accepted for products that have been used, opened, damaged after delivery, or returned without their original packaging, unless the product was defective or incorrectly delivered.

Refunds

Once your return request is approved and the product is received and inspected, we will process the applicable refund.

Refunds will be issued to the original payment method or through another mutually agreed method. Processing time may vary depending on your payment provider or bank.

Shipping charges, if any, may not be refundable unless the return is due to an incorrect, damaged, or defective product.

Order Cancellation

Cancellation requests should be made as soon as possible after placing an order. Once an order has been dispatched, cancellation may not be possible.

Contact Us

For any return, refund, or order-related assistance, please contact us:

Website: hygientics.com

WhatsApp: +91 97784 31268

Instagram: @hygie_ntics