Shipping & Delivery Policy

Effective Date: 12 September 2026

At Hygientics, we aim to process and deliver your orders safely and on time. Please read the following Shipping & Delivery Policy before placing an order.

1. Order Processing

• Orders are generally processed within 1–3 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays may be processed on the next business day.
• Once your order has been shipped, you may receive shipping or tracking details through the contact information provided during checkout.

2. Delivery Time

Delivery times may vary depending on your location and the courier service.

Estimated delivery time is generally 3–7 business days after dispatch.

Remote locations may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions mentioned with the applicable offer.

4. Tracking

Where tracking is available, tracking details will be shared with the customer after the order has been dispatched.

Customers can use the tracking information provided by the courier to check the status of their shipment.

5. Delivery Delays

Hygientics is not responsible for delays caused by circumstances beyond our reasonable control, including:

• Courier or logistics delays
• Weather conditions
• Natural disasters
• Public holidays
• Incorrect or incomplete delivery addresses
• Failed delivery attempts
• Unforeseen transportation issues

We will, however, make reasonable efforts to assist customers in resolving delivery-related issues.

6. Incorrect Address

Customers are responsible for providing accurate delivery information when placing an order.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

7. Damaged Packages

If your package appears damaged or tampered with at the time of delivery, please take photographs or a video of the package before opening it and contact us as soon as possible.

For damaged, defective, or incorrect products, please refer to our Return & Refund Policy.

8. Undelivered or Returned Orders

If a shipment is returned to Hygientics because the customer was unavailable, refused delivery, or provided an incorrect address, the customer may be required to pay applicable re-shipping charges for the order to be sent again.

9. Contact Us

For shipping and delivery-related questions, please contact us:

Website: hygientics.com

WhatsApp: +91 97784 31268

Instagram: @hygie_ntics

Shipping & Delivery Policy

Effective Date: 12 September 2026

At Hygientics, we aim to process and deliver your orders safely and on time. Please read the following Shipping & Delivery Policy before placing your order.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

Once your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your location and courier service.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, remote locations, or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the delivery location, order value, package size, or applicable offers.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct mobile number and PIN code.

Hygientics will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

5. Tracking

Where tracking is available, customers may receive shipment tracking details through their registered contact information once the order has been dispatched.

6. Delayed or Failed Delivery

If your order is delayed or cannot be delivered due to circumstances beyond our control, we will make reasonable efforts to assist you.

If a package is returned to us because the customer provided an incorrect address, was unavailable to receive the package, or refused delivery, additional shipping charges may apply for re-shipment.

7. Damaged Packages

If you receive a package that appears damaged or tampered with, please take clear photos or videos of the package and contact us as soon as possible.

For damaged, defective, or incorrect products, please refer to our Return & Refund Policy.

8. International Shipping

Unless specifically stated on our website, Hygientics currently provides shipping only within India.

9. Changes to This Policy

Hygientics reserves the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be effective once the updated policy is published on our website.

10. Contact Us

For shipping or delivery-related questions, please contact us:

Website: hygientics.com

WhatsApp: +91 97784 31268

Instagram: @hygie_ntics